Shipping Policy

Thank you for choosing KAWAIITU! We are dedicated to getting your adorable orders to you efficiently and securely. This policy outlines our shipping processes and options.

Order Processing
All orders are processed within 2-3 business days (Monday through Friday, excluding holidays) after payment is confirmed. You will receive a confirmation email with your order details once your purchase is complete.

Shipping Methods & Destinations
We are proud to ship within the United States. Depending on your location and preferences, we offer a variety of shipping carriers and service options at checkout. The available options and associated costs will be displayed before you finalize your purchase.

Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number and a link to track your package. Please allow a few hours for the tracking information to become active on the carrier's website.

Shipping Address
Please ensure your shipping address is entered correctly during checkout. We are not responsible for orders shipped to an incorrect or undeliverable address provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange re-shipping, which may incur additional shipping fees.

International Shipping
We are proud to offer shipping services to a wide range of countries. Shipping options and fees may vary depending on the destination.

Order Changes & Cancellations
If you need to change or cancel your order, please contact us immediately at contact@kawaiitu.com with your order number. We will try our best to accommodate your request if your order has not yet been processed and prepared for shipment. We are unable to make changes or cancellations once an order has been shipped.

Questions?
If you have any questions about your order or our shipping policy, our customer service team is happy to help.

Email: contact@kawaiitu.com

Phone: +1 541-708-3275